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“Fired” in the Tag Manager preview only means that the tag ran in the browser, not that GA4 received and kept the data. Between the tag and your reports, the request can go to the wrong measurement ID, be blocked by the browser, be reduced by consent mode or be removed by a data filter in GA4. In most cases one of these four points is the cause.
Also check where you are looking: standard reports take time to process, so for testing use DebugView or the Realtime report. And remember that preview mode only affects your own browser. Until you publish the container, real visitors do not run the new tag at all.
DebugView and the Realtime report show events within seconds to minutes. Standard reports need longer, because GA4 processes data before it appears there. If events are visible in DebugView, the setup works and you only need to wait for the reports.
Test in this order: measurement ID, network request, consent, DebugView, data filters. If the request with the right ID leaves the browser and appears in DebugView, the tag is fine.
For events that do not fire at all, see our article on GTM events that are not tracking.
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