A B2B lead generation agency pays off when your sales team could handle more qualified enquiries than currently come in, and when nobody in-house can take on the channels, the tracking and the coordination with sales on a lasting basis. What matters is that the agency is measured by qualified enquiries, not by clicks or form submissions.
In B2B, a single person rarely decides alone, and months often pass between first contact and the order. Google Ads and LinkedIn only see the form, not the order that follows. Without feedback from sales, the systems optimise for as many form submissions as possible, including poor ones. Only when qualified leads and orders from the CRM are fed back into the ad platforms do they learn to find the right companies.
Fixed prices per lead without a definition of what a lead is. Bought address lists or mass emails. Reports that only show clicks, reach and form counts. And contracts under which the campaign accounts belong to the agency instead of you.
Related reading: Meta Ads and Google Ads: When is one agency for both worth it? and Running YouTube ads: What do they cost, and when are they worth it?
Common models are a monthly flat fee, a percentage of the ad budget or hourly billing, sometimes combined with a setup fee for tracking and landing pages. The ad budget for Google Ads or LinkedIn is usually charged separately. If you pay per lead, agree in writing beforehand what counts as a qualified lead.
Google Ads can bring in the first enquiries shortly after launch, while SEO builds up over months. In B2B, however, you only know whether the enquiries are good once sales has worked them and they have turned into proposals or orders. So do not judge an agency on the first few weeks, but on at least one full sales cycle.
At a minimum, the status of each enquiry, such as qualified, proposal, won or rejected, ideally with the order value and the reason for rejection. This data is best fed automatically from the CRM, or as a regular export if necessary. To pass on personal data, you need a data processing agreement with the agency under the GDPR.
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